Cookie Policy
Introduction
Nephthys Pty Ltd (ACN 628 031 587, ABN 70 628 031 587) trading as AusClear ("we", "us", or "our") is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website at www.ausclear.com.au ("Website"). By using our Website, you consent to the use of cookies as described in this policy.
01 What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. They help us enhance your browsing experience by remembering your preferences and improving the functionality of our Website.
Cookies can be classified as:
- First-Party Cookies: Set directly by us (AusClear) on your device.
- Third-Party Cookies: Set by external service providers (such as analytics or advertising partners) that we work with.
They can also be categorised based on their duration:
- Session Cookies: Temporary cookies that are deleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted.
02 Why We Use Cookies
We use cookies for several important reasons, including:
- Essential Functionality: To enable core Website features and ensure the site operates correctly.
- Performance Monitoring: To understand how visitors use our Website and identify areas for improvement.
- Personalisation: To remember your preferences and provide a customised browsing experience.
- Analytics: To collect statistical data about visitor behaviour and Website performance.
- Security: To protect against fraudulent activity and enhance Website security.
03 Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as:
- Setting your privacy preferences;
- Logging in to secure areas;
- Completing forms or submitting enquiries;
- Navigating between pages;
- Maintaining session security.
Without these cookies, certain parts of the Website may not be accessible or function correctly. You cannot opt out of essential cookies as they are required for the Website to operate.
3.2 Performance Cookies
Performance cookies collect information about how you use our Website, such as:
- Which pages you visit most often;
- How long you spend on each page;
- Whether you experience any errors;
- Your navigation patterns through the site;
- Loading times and technical performance metrics.
These cookies do not collect personally identifiable information. All data is aggregated and anonymous. We use this information to improve how the Website works and enhance user experience.
3.3 Functional Cookies
Functional cookies allow the Website to remember choices you make and provide enhanced, personalised features. These may include:
- Remembering your username or login status;
- Storing your language or regional preferences;
- Remembering accessibility settings;
- Retaining form data to prevent re-entry;
- Customising content based on your preferences.
These cookies may be set by us or by third-party providers whose services we use on our Website. If you disable functional cookies, some features may not work as intended.
3.4 Targeting/Advertising Cookies
Targeting cookies may be set through our Website by our advertising partners. They are used to:
- Build a profile of your interests;
- Show you relevant advertisements on other websites;
- Limit the number of times you see a particular advertisement;
- Measure the effectiveness of advertising campaigns;
- Track conversions and user engagement with ads.
These cookies do not directly store personal information but are based on uniquely identifying your browser and device. You can opt out of targeted advertising through your browser settings or by visiting industry opt-out pages.
04 Managing Your Cookie Preferences
You have the right to choose whether or not to accept cookies. However, disabling certain cookies may affect the functionality and performance of the Website.
4.1 Browser Settings
You can manage your cookie preferences through your browser settings. Most web browsers automatically accept cookies by default, but you can modify your settings to:
- Block all cookies;
- Accept only first-party cookies;
- Receive notifications when cookies are set;
- Delete existing cookies;
- Set preferences for specific websites.
To learn more about managing cookies in popular browsers, visit:
- Chrome:Google Chrome Cookie Settings
- Firefox:Mozilla Firefox Cookie Settings
- Safari:Apple Safari Cookie Settings
- Edge:Microsoft Edge Cookie Settings
For comprehensive information about cookies and how to manage them, visit www.allaboutcookies.org.
4.2 Impact of Disabling Cookies
Disabling cookies may result in:
- Reduced Website functionality;
- Loss of personalised features;
- Inability to access certain secure areas;
- Repeated login requirements;
- Less relevant content and advertisements.
05 Third-Party Cookies and Analytics
5.1 Google Analytics
We use Google Analytics to track and analyse usage and volume statistical information. Google Analytics uses cookies to collect data about your usage of the Website, including:
- Pages visited and time spent on each page;
- Traffic sources and referral information;
- Device and browser information;
- Geographic location (country/region level);
- User behaviour patterns and interactions.
Google Analytics data is aggregated and anonymised. For information on how Google uses data and how to opt out, visit:
5.2 Social Media Plugins
Our Website may contain social media plugins that allow you to interact with platforms such as:
- Facebook;
- Twitter (X);
- LinkedIn;
- Instagram;
- YouTube.
These plugins may set cookies and collect data about your online activities. The data collected is subject to the privacy policies of the respective social media platforms, which we encourage you to review.
5.3 Other Third-Party Services
We may use additional third-party services that set cookies, including:
- Payment processors;
- Customer support chat platforms;
- Email marketing services;
- Content delivery networks (CDNs);
- Security and fraud prevention services.
Each third-party service provider has its own privacy policy governing the use of cookies and personal data.
06 Cookie Duration and Storage
Different cookies have different storage periods:
- Session Cookies: Deleted automatically when you close your browser.
- Persistent Cookies: Typically stored for up to 180 days, after which they are automatically deleted unless renewed.
- Essential Cookies: May persist longer to maintain critical functionality and security.
Your cookie consent choices are stored for 180 days, after which you may be asked to renew your consent preferences.
07 Do Not Track Signals
Some web browsers and devices may transmit "Do Not Track" (DNT) signals to websites. At this time, we do not respond to DNT signals because there is no universally accepted standard for how websites should interpret and respond to DNT requests.
We continue to monitor developments in DNT standards and may update our practices in the future if a clear standard emerges. You can still control your cookie preferences through your browser settings and opt-out mechanisms described in this policy.
08 Changes to Our Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy;
- Post the revised policy on our Website;
- Where appropriate, notify you via email or through a prominent notice on our Website.
We encourage you to review this Cookie Policy regularly to stay informed about how we use cookies and related technologies. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
09 Contact Us
If you have any questions, concerns, or comments about this Cookie Policy or how we handle cookies and your personal data, please contact us:
Nephthys Pty Ltd trading as AusClear
Privacy Officer: Mark Smith
Email:support@ausclear.com.au
Phone:1300 027 423
Postal Address: 82 Onkaparinga Valley Road, Woodside, SA 5244, Australia
Related Policies: For more information about how we handle your personal information, please review our Privacy Policy.
