Continuous Ongoing Support for Security Clearance Holders

At AusClear, we provide an array of services designed to ensure the smooth and continuous management of your security clearance. Our comprehensive approach focuses on proactive support and easy access to the tools necessary for staying compliant with security requirements, all while making the process as efficient and seamless as possible.

Access to the AusClear Portal Support

Our custom-built AusClear Portal Support provides clients with an easy-to-use platform where they can monitor the progress of their security clearance applications and access real-time updates on the status of their clearance. This portal is a crucial tool for security clearance holders as it provides access to key documents, notices, and alerts. Whether you need to update your personal details or submit a document, the AusClear Portal Support allows you to do so with ease and ensures you’re always up to date on any critical developments.

Ongoing Communication and Support

Our dedicated support team is always available to assist with any questions or issues that may arise regarding your security clearance. Our support isn’t limited to the application process; we provide ongoing communication to ensure that your clearance remains active and compliant. Our team is available during business hours to guide you through the renewal process, provide updates about your clearance, or address any concerns related to compliance with AGSVA regulations.

Regular Updates and Notifications

We understand that security clearances are dynamic and that circumstances change over time. To ensure clients are always aware of any action required, we send regular updates and reminders regarding upcoming deadlines, document submissions, or required renewals. This proactive approach helps clients stay ahead of any compliance issues and ensures that all necessary steps are taken promptly to maintain the security clearance.

Comprehensive Governance Framework

Governance is a cornerstone of AusClear’s operations, and we take great pride in ensuring that all security clearance holders are fully compliant with AGSVA’s stringent regulations. Our governance framework provides both internal and external oversight, ensuring that security clearance holders remain eligible for their clearances and that their actions continue to meet AGSVA’s requirements.

Eligibility Monitoring

We continuously monitor the eligibility of our clients to ensure they meet the criteria for maintaining their clearance. We request updates on any personal or professional changes that may affect your eligibility, such as financial issues, criminal charges, overseas travel, or employment status. These updates allow us to evaluate the continued validity of the security clearance and take any necessary action to ensure compliance with AGSVA standards.

Notification of Changes in Circumstances

To maintain a security clearance, individuals must report changes in their personal and employment circumstances. This can include a wide range of factors such as changes in financial status, criminal charges, or job changes. We facilitate the reporting of these changes to ensure your clearance remains in good standing and that we can manage your file accordingly. Any changes that could affect eligibility must be reported immediately to AusClear, and we assist you in managing these updates to avoid potential issues with your clearance.

Clearance Transfer and Deactivation

If you change roles or leave your organisation, it’s important to transfer or deactivate your clearance according to AGSVA regulations. AusClear manages the transfer and deactivation process to ensure compliance, protecting both the individual and the organisation from security risks. We work with AGSVA to ensure that the necessary steps are followed for transferring clearances to a new employer or deactivating clearances when they are no longer required.

Clearance Renewal Assistance

Security clearances need to be periodically renewed to remain valid. AusClear provides clients with timely reminders about renewal dates and the documentation required to renew your clearance. We assist with managing these renewals, ensuring that all documents are submitted on time and that any necessary updates are included in the renewal application. We ensure that renewals are processed promptly to avoid any lapses in security clearance.

Security Awareness and Training

Maintaining security awareness is crucial for individuals holding a security clearance. At AusClear, we believe that providing our clients with the training and resources they need to understand and manage the security risks associated with their roles is vital. Our security awareness training programme is designed to equip clearance holders with the knowledge they need to stay informed and compliant with best practices in security.

Security Awareness Training Programme

Our comprehensive security awareness training is designed to provide security clearance holders with the tools necessary to understand the importance of maintaining security at all times. The training covers topics such as personal security, safeguarding sensitive information, security threats, and how to protect classified information in accordance with AGSVA regulations. Through regular updates to this training, we ensure that security clearance holders stay current with evolving security best practices and AGSVA requirements.

Personal Security Officer

In addition to our comprehensive training, each client is assigned a dedicated Personal Security Officer (PSO) to provide tailored guidance. Your PSO is available to help you navigate the complexities of maintaining your security clearance and offer advice on best practices for personal security, compliance with security regulations, and managing your clearance status. Having a personal point of contact ensures that you receive expert guidance every step of the way.

Ensuring Access to All Resources

At AusClear, we are committed to making the clearance management process as straightforward as possible. Our portal, coupled with our ongoing governance framework and security training resources, ensures that you have everything you need to manage your clearance efficiently and stay compliant with AGSVA regulations.

Access to Real-Time Updates

Our AusClear Portal Support provides immediate access to your security clearance details. You can monitor progress, submit necessary documents, and communicate directly with our support team. This transparency empowers clients to take an active role in managing their clearance, while still benefiting from ongoing expert support.

Comprehensive Document Management

AusClear provides clients with easy access to all necessary forms and documents related to their clearance. Our secure platform allows clients to upload, download, and manage their documentation securely. We also offer advice on how to correctly collate documents to avoid delays in processing or renewal applications.

Maintaining Compliance Through Structured Governance

Maintaining compliance with AGSVA regulations is crucial for every security clearance holder, and at AusClear, we ensure that every step of the process is covered. From regular eligibility checks to ensuring that your clearance remains active and properly managed, our comprehensive governance structure provides the support needed to maintain compliance with AGSVA's high standards.

Periodic Eligibility Assessments

We perform ongoing assessments to confirm that security clearance holders continue to meet the eligibility requirements, and we take appropriate actions if there are any concerns. These assessments help identify potential issues early and allow us to address them before they can affect the client’s clearance status.

Security Awareness and Training

Maintaining security awareness is crucial for individuals holding a security clearance. At AusClear, we provide ongoing training and resources to ensure that clearance holders understand and manage the risks associated with their roles effectively.